Privacy Policy

This Privacy Policy describes how Vitanis ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from vitaniss.com

Contact

If you have any questions or concerns after reviewing this policy, or if you would like to exercise your data rights, please contact us at contact@vitaniss.com

Collecting Personal Information

We collect personal information to provide and improve our services. The types of data we collect include:

Device Information: Browser type, IP address, time zone, cookie information, pages viewed, search terms, and how you interact with the Site.
Order Information: Name, billing and shipping address, payment details (including credit card numbers), email, and phone number.
Customer Support: Any personal information you provide when contacting us for assistance.

Purpose of Collection

To process your order and fulfill our contract with you.
To communicate with you and provide customer support.
To screen for potential risk or fraud.
To provide you with information or advertising relating to our products or services.

Minors

Our site is not intended for individuals under the age of 15. We do not knowingly collect data from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your information with service providers to help us fulfill our services, such as:

Shopify – Our store is hosted by Shopify. You can learn how Shopify handles your data here: https://www.shopify.com/legal/privacy
Legal authorities – To comply with laws and legal obligations.
Advertising partners – To deliver personalized ads and marketing, where legally permitted.

Behavioral Advertising

We use your information for targeted advertising using tools such as:

Google Analytics: Google Privacy Policy | Opt-out
Facebook: Ad Preferences
Bing: Personalized Ads

You can also visit https://optout.aboutads.info to opt out of interest-based advertising generally.

Using Personal Information

We use your data to:

Provide our products and services
Process payments and fulfill orders
Communicate with you
Screen for fraud and security threats
Send marketing communications, if you opted in

Legal Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on the following legal grounds:

Your consent
To fulfill a contract
To comply with legal obligations
To protect your vital interests
Public interest
Our legitimate interests

Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless you request its deletion.

Automated Decision-Making

We use limited automated decision-making (e.g., temporary IP blacklists to prevent fraud), but these do not have legal or significant effects on individuals.

Your Rights

EEA Residents (GDPR)

You have the right to:

Access your personal data
Correct or update it
Request deletion
Port your data to another service

California Residents (CCPA)

You have the right to:

Know what data we collect
Request deletion or correction
Opt-out of the sale of your data

You may designate an authorized agent to make these requests by contacting us.

Cookies

We use cookies to enhance your experience. Types of cookies we use include:

Essential cookies – Required for site operation (e.g., cart, login)
Performance cookies – Help us understand how users interact with our site
Advertising cookies – Deliver personalized marketing
Social media cookies – Enable content sharing and interactions

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review it periodically.

Last updated: June 2025